Shipping Policy

Shipping is £2.99, or free for orders over £30.

 

We deliver to mainland UK only, this excludes the Channel Islands, Scottish Highlands and Islands, and Northern Ireland.

 

The delivery timeframe for your order will be indicated at checkout; this will generally be between 3 and 5 days from the order being placed, or based on the dates set in your subscription with us in the case of subscription orders.

 

Your Hermes tracking link will be sent to you via email to advise on when your order should be delivered.

 

If you have any questions, please take a look at our FAQs or reach out to us on hello@lovebugpetfood.com or at 020 4525 4959 (cost of a local call) Our working hours are Monday to Friday from 9am to 5pm.